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Business insurance

What insurance does a new business actually need?

Enough to survive the things that could close you, and nothing you do not understand. Here is how to walk into that conversation knowing what to ask.

Start with what could actually go wrong

Coverage follows risk, not a package name. Write down what could realistically happen in your business: somebody hurt in your space, a fire or a storm that takes out equipment or inventory, a mistake in your work that costs a customer money, an accident in a vehicle on the way to a job. That list is what you bring to an agent, and it keeps the conversation about your business rather than about a product.

Find out who already requires what

Your landlord, your lender and some of your customers may each require specific coverage before you open or sign. If you hire, the state may too. Ask each of them for their requirements in writing, including whether they need to be named on your policy, before you shop. Buying the right thing once is far easier than fixing a lease or a contract later.

Do not assume your personal policies cover the business

A homeowner's policy often leaves out business equipment, inventory and customers who come to the house. A personal auto policy may not cover a vehicle used for work. If you are starting from home or from your own truck, ask directly whether the business is covered, and get the answer in writing rather than in conversation.

Read the exclusions and put a review on the calendar

What a policy does not cover matters as much as what it does, and so does the deductible you would pay first. Ask what is excluded and what a claim looks like from the first phone call. Then review the coverage whenever something changes, like a new hire, a new vehicle, a new location or a new service, and once a year even when nothing has.

Before you spend anything

What to have settled first.

  • A written list of what could realistically go wrong in your business
  • Coverage requirements in writing from your landlord, your lender and any customer contract
  • A written answer on whether your home and auto policies cover business use
  • Exclusions and deductibles read before you sign, and a date set to review
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